Local Support Groups

Please see below for details of local support groups.

• Domestic Violence & Abuse

  Organisation	Phone no	Web Address	Additional Information
  Male
  The ManKind Initiative	01823 334 244	Website	Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
  MensGroup	N/A	Website	Our mission is to create community and conversations where guys can share what’s really happening in their lives.
  Mens Advice Line	0808 801 0327	Website
  Male Domestic Abuse Network (MDAN)	tel:+441823334229	Website	It is aimed at domestic abuse professionals who require access to information about support services for male victims of domestic abuse. These professionals include those in police forces, local councils, clinical commissioning groups, solicitors, the third sector, policy makers and counsellors.
  Survivors UK	0845 122 1201	Website	helpline and info for male survivors of rape/sexual abuse open 7pm-10pm Mon/Tue/Thu
  Mpower	0808 808 4321	Website	helpline and info for male survivors of rape/sexual abuse open Thursdays 8pm-10pm
  Aurora New Dawn	07496 333 473	Website	Specialist support for members of the Armed Forces  Information/Support  Sexual Violence/Abuse  Stalking/harassment
  The Liberty Centre	0808 100 3062	Website	Information/Support  Male IDVA worker  Outreach/1-1  Support Groups  Counselling
  Domestic Violence Assist	0800 195 8699	Website	The UK's only registered charity specialising in arrangin.  Non-Molestation Orders, Prohibited Steps Orders & Occupation Orders
  Female
  Refuge	0808 2000 247	Website	It is aimed at domestic abuse professionals who require access to information about support services for male victims of domestic abuse. These professionals include those in police forces, local councils, clinical commissioning groups, solicitors, the third sector, policy makers and counsellors.
  Women's Aid	N/A	Website	Women’s Aid is a grassroots federation working together to provide life-saving services in England and build a future where domestic abuse is not tolerated.
  Rights of Women	N/A	Website	If you are deaf, hard of hearing, or speech impaired you may be able to contact us using an app such as the NGT Lite Text Relay.  If you are using the NGT Lite App dial 18001 020 7251 6575.  You can find out more information about the NGT Lite app at www.ngts.org.uk or you can email NGT at text.relay.helpline@bt.com.
  Finding Legal Options for Women Survivors (FLOW)	N/A	Website	FLOWS – Finding Legal Options for Women Survivors is delivered by the Family Team of RCJ Advice, in partnership with Rights of Women. We can provide advice about the legal options available. Please contact us if you are a front line worker or if you are a domestic abuse survivor.
  Rape Crisis	0808 500 2222	Website	Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse.
  Generic
  RCJ Advice Family Service	N/A	Website	Our family services including free legal advice, representation in some cases, and judge referred child contact
  National Stalking Helpline	tel:08088020300	Website	We understand that it can feel difficult seeking support and this tool is here to help you with the following: The law in relation to stalking and harassment in the United Kingdom Reporting stalking or harassment Effective gathering of evidence Improving your personal safety and that of your friends and family Practical steps to reduce the risk Accessing local services such as housing, emotional support etc.
  Respect Phoneline	0808 8024040	Website	You can talk to us in confidence about your violence and domestic abuse. A friendly Helpline Advisor will listen to you without judgement and give you honest advice.
  Rape and Sexual Abuse Support Centre (RASASC)	Cheshire East: 01260 697900  Cheshire West and Chester: 01244 907710  Halton: 01928 477980  Knowsley: 0151 218 7960  St. Helens: 01744 877987  Warrington: 01925 221546	Website	RASASC (Cheshire and Merseyside) is a registered charity (1049826) committed to supporting people who have been affected by rape or sexual abuse.
  Rape Crisis England & Wales – Live Chat Helpline	0808 500 2222	Website	You can contact our 24/7 Rape & Sexual Abuse Support Line and speak to one of our specialists – at any time of the day or night.
  Samaritans	116 123	Website	24hr emotional support line
  Cheshire East Domestic Abuse Hub	0300 123 5101	Website	Cheshire residents
  National Association for People Abused in Childhood	0800 085 3330	Website	helpline weekdays and evenings
  MOSAC	0800 980 1958	Website	national helpline for non-abusing parents/carers of sexually abused children
  Rape Crisis	0808 500 2222	Website	enables you to find your nearest Rape Centre plus more specialist information
  Victim Support	0845 30 30 900	Website	help and advice if you have been a victim of a crime. They can also help you apply for compensation
  RASA	Referrals 0151 558 1801  Helpline Support 0151 666 1392	Website	RASA Merseyside is a registered charity, we aim to provide crucial specialist support, independent advocacy, counselling, help and information, for those affected by rape and sexual assault at any time. Helpline times: Tuesday 6-8pm, Thursday 6-8pm and Friday 12-2pm
  Safe Place Merseyside	0151 295 3550	Website	Open 24 hours a day, 365 days a year
  Victim Care Merseyside	0808 175 3080	Website	Victim Care Merseyside is a package of support and help for victims of crime delivered by Merseyside’s Police and Crime Commissioner, Emily Spurrell. Open weekdays between 8am and 6pm
  Paladin National Stalking Advocacy Services	020 3866 4107	Website	Paladin NSAS is a trauma-informed service established in 2013, to assist high risk victims of stalking in England and Wales. Our unique trained team of accredited Independent Stalking Advocacy Caseworkers (ISACs) ensure that high risk victims of stalking are supported and that a coordinated community response is developed locally to keep victims and their children safe.
  Revenge Porn Helpline	0345 6000 0459	Website	We are a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.
  Safeline	0808 800 5005	Website	Safeline is a specialist sexual violence and abuse charity led by the needs of its clients.
  Domestic Abuse Intervention and Prevention Team (DAIPS)	01606 351 375	Website	The domestic abuse intervention and prevention service (DAIPS) offer a confidential service for male and female victims. This is for anyone aged 16 years and over.
  Europia - Specialist Support for Polish Victims of Domestic Abuse	0754 5075093	Website	Specialist Domestic abuse support for Polish people in Manchester
  Fortalice	01204 365677	Website	For everyone affected by domestic abuse and violence
  Manchester Independent Domestic Violence Advice Service	N/A	Website	IDVA - high risk victims only
  Children and Young Adults
  Child Line	0800 11 11	Website	24hr emotional support line for people aged 18 years and under
  Young person’s online counselling services (11-25)	N/A	Website	A judgement-free forum to get advice, help others and share your story
  Parental Education Growth Support (PEGS)	Online Form	Website
  Paul Lavelle Foundation	0151 651 3777	Website	Information/Support  1-1  Peer Support Group  Child to Parent Abuse
  LGBTQA+
  National LGBT+ Domestic Abuse Helpline	0800 999 5428	Website	We support all LGBT+ victims/survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse. We are run by LGBT+ people, for LGBT+ people.
  National Helpline for LGBT+ Victims and Survivors of Abuse and Violence (Galop)	0800 999 5428	Website	Support LGBT+ people who have experience abuse and violence.
  Rainbow Migration	020 7922 7811	Website	Supporting LGBTQI+ people through the asylum and immigration system
  Stonewall Housing	0207 3595767	Website	Information/Support  Refuge/Safe House  LGBT+
  Independent Choices	Greater Manchester Domestic Abuse Helpline: 0800 254 0909    Community Helpline Language Service (CHLS): 0800 254 0909 Mon - Fri 10am - 4pm for advice in Urdu or Punjabi	Website	Information/Support  Specialist LGBT+ IDVA Service  Community Helpline Language Service
  LGBT Foundation	0345 3 30 30 30	Website	Information/Support  1-1  IDVA - high risk victims only  Support Group
  Disabilities
  SignHealth - Domestic Abuse Service	020 3947 2601    Text 88802 with the message 121SIGN    Text or WhatsApp/Facetime 07970 350366	Website	Our vision is a world without barriers to good health and wellbeing for Deaf people.
  Respond	020 7383 0700	Website	Reducing the impact of trauma in the lives of people with learning disabilities and autism
  BAME
  Muslim Community Helpline	0208 904 8193    0208 908 6715	Website	The Muslim Community Helpline is a national organisation for women, men, youth and children
  Europia - Specialist Support for Polish Victims of Domestic Abuse	0754 5075093	Website	Specialist Domestic abuse support for Polish people in Manchester
  Southall Black Sisters	020 8571 0800	Website	We highlight and challenge all forms of violence against women and girls, empowering them to gain control over their lives & assert their human rights to justice, equality and freedom.
  Older Adults
  Hourglass	TextFree text 078 6005 2906 or Phone24/7 Helpline 0808 808 8141	Website	The Hourglass helpline is the only service in the UK dedicated to helping those effected by the abuse of older people. Whether that’s an older person who feels threatened or unsafe at home, or a friend of family member concerned about the wellbeing of a loved one, our helpline services team are there to support and offer advice.

• Finance

  Organisation	Phone no	Web Address	Additional Information
  Advice, information and Support
  Citizens Advice	0800 144 8848	Website	Information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance etc.
  Benefits and Work	N/A	Website	Advice on claiming ESA support and other benefits
  Benefits guide	Topic Specific	Website	A free to use resource which provides clear and comprehensive information on all available UK welfare benefits as well as guidance on benefit applications, appeals, emergency assistance & legal help.
  GOV.UK	N/A	Website	Government website which gives information relating to all benefits and entitlement and how to claim
  		Website	Use an independent benefits calculator to find out: what benefits you could get, how to claim, how your benefits will be affected if you start work. These are free to use, anonymous, and have replaced the Benefits Adviser service
  Cancer and Benefits
  Macmillan	0808 808 00 00	Website	Benefits are payments from the government to people who need financial help. When you are affected by cancer, you may be able to get benefits to help you with extra costs and support you if you need to stop working.
  Carers and Benefits
  Carers UK	020 7378 4999	Website	Over all information for Carers
  Crohns/Colitis and Benefits
  Crohns and Colitis	1727830038	Website	Living with long-term conditions like Crohn's Disease and Ulcerative Colitis may well have an impact on your financial situation. You could be entitled to benefits to help you support yourself. Read on for information on some of the key benefits, and to find out how to access help with applications
  Disability and Benefits
  Scope	0808 800 3333	Website	Information on Disability Benefits including how to find your local Disability Centre.
  Money Helper	Vaties - See Website	Website	MoneyHelper is here to make your money and pension choices clearer. Here to cut through the complexity, explain what you need to do and how you can do it. Here to put you in control with free, impartial guidance that’s backed by government, and to recommend further, trusted support if you need it.
  		Website
  Entitled To	N/A	Website	Free benefits calculator to find out what you are entitled to
  Fibromyalgia Syndrome	N/A	Website	Advice on claiming benefits for Fibromyalgia
  Action for ME	0117 927 9551	Website	If you have M.E. or care for someone who has M.E., you may be entitled to claim welfare benefits. It's best to undergo a complete benefits check to see what you are entitled to. For this and other welfare benefits advice, you can contact Action for M.E.'s free and confidential Welfare Advice and Support Service, which provides advice on welfare benefits to people affected by M.E. over the phone. Action for M.E. produces a range of factsheets about the benefits available, including information on applying and, if necessary, appealing
  Mental Health Benefits
  Mental health and Money Advice	Vaties - See Website	Website	Mental health and money advice
  MIND	0300 123 3393	Website	Information and resources for Menalt Health
  		Website
  Older People and Benefits
  Age UK	Contact Us	Website	Each year up to £3.5bn of Pension Credit and Housing Benefit goes unclaimed by older people. Website explains entitlements and how to claim.
  Parkinsons UK	020 7931 8080 or Text relay: 18001 0808 800 0303	Website	If you have Parkinson's or care for someone who does, you may have concerns about how you will manage financially. But there is support available, so it's important to find out what you're entitled to.
  Grants for those on Benefits
  Turn 2 Us - Information on Benefits & Grants	Contact Us	Website	You could be missing out on financial help available to you through welfare benefits or grants. Our free and easy-to-use Benefits Calculator and Grants Search tools can help you check what you might be able to claim or apply for.
  Citizens advice	0800 144 8848	Website	Grants for energy bills
  Step Change	0800 138 1111	Website	Emergency Funding
  Cost of living
  Help for Households	N/A	Website	Find out about cost of living payments, as well as help with your water bill, phone and broadband and support from your local council.
  	0808 278 7839	Website	If you don’t have enough money to live on, you might be able to get help to afford essentials like bills and food. This includes the Household Support Fund and cost of living payments
  LCVS	0151 227 5177	Website
  Gov.UK	Cost of living support	Website	Find out what support is available to help with the cost of living. This includes income and disability benefits, bills and allowances, childcare, housing and travel.
  Fare Share	020 7394 2468	Website	This site list many agencies who are able to assist around fuel bills, food poverty, money advice to name a few..
  Age UK	0800 055 6112	Website	Free to call 8am – 7pm 365 days a year
  Cost of living
  Big Help Project: Money Advice	0808 275 9925	Website	Big Help Money Advice offers free, confidential, professional debt-management advice and support from our team of trained and Financial Conduct Authority Accredited Debt Advisors. Our team help clients who are struggling to make ends meet due to debt commitments and support them in gaining financial stability.
  Citizen Advice	0800 144 8848	Website	Money/redundancy Advice agency
  Debt Advice Foundation	0800 138 1111	Website	Debt Advice
  Debt Care Line	0330 828 1283	N/A	Debt Management Agency
  Local Energy Advice Partnership (LEAP)	8000607567	Website	LEAP is a free service that is helping people keep warm and reduce their energy bills without costing them any money. See how you can save.
  Money Helper	Multiple Contacts	Multiple Contacts	MoneyHelper is here to make your money and pension choices clearer. Here to cut through the complexity, explain what you need to do and how you can do it. Here to put you in control with free, impartial guidance that’s backed by government, and to recommend further, trusted support if you need it.
  Stepchange	0888 138 111	Website	Debt Mnagement Advice UK wide

• Bereavement Support

  Organisation	Phone no	Web Address	Additional Information
  Child Bereavement UK	0800 02 888 40	Website	Offer support to anyone under 25 who has been bereaved of someone important to them and support parents when a chald of any age has died (from pregnancy through to adulthood). Provide online support via zoom or depending on location F2F. Free service with no session limits or time after a breavement when people can access the service. Signposting, listenung services and information. Mon-Fri 9am-5pm. All referrals to be done via telephone. Service prefer self referrals but in certain situations such as language barriers, a referral on the individuals behalf is accepted.
  PAPYRUS debrief service	0800 068 4141 or text 07860 039967	Website	PAPYRUS’s suicide prevention helpline, HOPELINE247, is not only here to support young people who are experiencing thoughts of suicide, or those concerned for them. It’s also here for any professional who has had an experience with suicide and would like to talk it through with a trained professional.    We work directly with first responders, doctors, nurses, police, counsellors, teachers, pastoral staff and more, on our helpline, HOPELINE247.
  Widowed and young (WAY).	0300 201 0051	Website	WAY is the only national charity in the UK for people aged 50 or under when their partner died. It’s a peer-to-peer support group operating with a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what other members are going through. Mon-Friday 9-5
  Listening Ear	0151 488 6648	Website	mon-fri 9am-5pm, everyday 7pm-10pm Counselling and support to men, women and families after abortion
  Paul's Place	0151 266 0696	Website	offers free therapy for those bereaved by suicide
  Priory (individuals)	0800 098 4783	Website	NHS healthcare:  Adult Acute, High Dependency Unit (HDU) and Psychiatric Intensive Care Unit (PICU) Services  Child and Adolescent Mental Health Services (CAMHS)  Brain Injury Services  Eating Disorder Services  Rehabilitation and Recovery Services  Secure Services
  Cruse Bereavement Care	0808 808 1677	Website	We help people through one of the most painful times in life – with bereavement support, information and campaigning.
  Elsie Ever After	07394 070 403	Website	Elsie Ever After is here to support bereaved families, linking existing services and plugging the gaps where support is lacking – starting in and around Cheshire.
  Hope House Counselling and Bereavement Support	01691 672618	Website	This support is available to children, young people and adults who live in Shropshire, Cheshire, Mid or North Wales. You do not need to have had any prior contact with Hope House Children’s Hospices.
  Amparo	0300 088 9255	Website	aims to reduce the risk for those affected by suicide by offering advice and support with the practicalities surrounding a sudden bereavement
  Hospice UK	0300 303 4434	Website	Bereavement Support
  Sands (bereavement of baby)	0808 164 3332	Website	Sands is here to support anyone affected by pregnancy loss and the death of a baby to offer understanding and comfort. Every day, we work to improve the care, discover why babies are dying and reduce inequalities in healthcare
  Our angel bears	7716577697	Website	Can sign up on website for access to helpline. National charity for people aged 50 or below who have been widowed.
  Abortion recovery care and helpline	0345 603 8501	Website	ARCH (Abortion Recovery Care and Helpline) is dedicated to promoting the emotional, psychological and spiritual well-being of clients, by the provision of real understanding, counselling and supportive help to women, men and families after an abortion. Helpline Monday to Friday 9am-5pm or every evening 7pm -10pm

• Domestic Violence and Abuse

  Organisation	Phone no	Web Address	Additional Information
  Male
  The ManKind Initiative	01823 334 244	Website	Our confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
  MensGroup	N/A	Website	Our mission is to create community and conversations where guys can share what’s really happening in their lives.
  Mens Advice Line	0808 801 0327	Website
  Male Domestic Abuse Network (MDAN)	tel:+441823334229	Website	It is aimed at domestic abuse professionals who require access to information about support services for male victims of domestic abuse. These professionals include those in police forces, local councils, clinical commissioning groups, solicitors, the third sector, policy makers and counsellors.
  Survivors UK	0845 122 1201	Website	helpline and info for male survivors of rape/sexual abuse open 7pm-10pm Mon/Tue/Thu
  Mpower	0808 808 4321	Website	helpline and info for male survivors of rape/sexual abuse open Thursdays 8pm-10pm
  Aurora New Dawn	07496 333 473	Website	Specialist support for members of the Armed Forces  Information/Support  Sexual Violence/Abuse  Stalking/harassment
  The Liberty Centre	0808 100 3062	Website	Information/Support  Male IDVA worker  Outreach/1-1  Support Groups  Counselling
  Domestic Violence Assist	0800 195 8699	Website	The UK's only registered charity specialising in arrangin.  Non-Molestation Orders, Prohibited Steps Orders & Occupation Orders
  Female
  Refuge	0808 2000 247	Website	It is aimed at domestic abuse professionals who require access to information about support services for male victims of domestic abuse. These professionals include those in police forces, local councils, clinical commissioning groups, solicitors, the third sector, policy makers and counsellors.
  Women's Aid	N/A	Website	Women’s Aid is a grassroots federation working together to provide life-saving services in England and build a future where domestic abuse is not tolerated.
  Rights of Women	N/A	Website	If you are deaf, hard of hearing, or speech impaired you may be able to contact us using an app such as the NGT Lite Text Relay.  If you are using the NGT Lite App dial 18001 020 7251 6575.  You can find out more information about the NGT Lite app at www.ngts.org.uk or you can email NGT at text.relay.helpline@bt.com.
  Finding Legal Options for Women Survivors (FLOW)	N/A	Website	FLOWS – Finding Legal Options for Women Survivors is delivered by the Family Team of RCJ Advice, in partnership with Rights of Women. We can provide advice about the legal options available. Please contact us if you are a front line worker or if you are a domestic abuse survivor.
  Rape Crisis	0808 500 2222	Website	Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse.
  Generic
  RCJ Advice Family Service	N/A	Website	Our family services including free legal advice, representation in some cases, and judge referred child contact
  National Stalking Helpline	tel:08088020300	Website	We understand that it can feel difficult seeking support and this tool is here to help you with the following: The law in relation to stalking and harassment in the United Kingdom Reporting stalking or harassment Effective gathering of evidence Improving your personal safety and that of your friends and family Practical steps to reduce the risk Accessing local services such as housing, emotional support etc.
  Respect Phoneline	0808 8024040	Website	You can talk to us in confidence about your violence and domestic abuse. A friendly Helpline Advisor will listen to you without judgement and give you honest advice.
  Rape and Sexual Abuse Support Centre (RASASC)	Cheshire East: 01260 697900  Cheshire West and Chester: 01244 907710  Halton: 01928 477980  Knowsley: 0151 218 7960  St. Helens: 01744 877987  Warrington: 01925 221546	Website	RASASC (Cheshire and Merseyside) is a registered charity (1049826) committed to supporting people who have been affected by rape or sexual abuse.
  Rape Crisis England & Wales – Live Chat Helpline	0808 500 2222	Website	You can contact our 24/7 Rape & Sexual Abuse Support Line and speak to one of our specialists – at any time of the day or night.
  Samaritans	116 123	Website	24hr emotional support line
  Cheshire East Domestic Abuse Hub	0300 123 5101	Website	Cheshire residents
  National Association for People Abused in Childhood	0800 085 3330	Website	helpline weekdays and evenings
  MOSAC	0800 980 1958	Website	national helpline for non-abusing parents/carers of sexually abused children
  Rape Crisis	0808 500 2222	Website	enables you to find your nearest Rape Centre plus more specialist information
  Victim Support	0845 30 30 900	Website	help and advice if you have been a victim of a crime. They can also help you apply for compensation
  RASA	Referrals 0151 558 1801  Helpline Support 0151 666 1392	Website	RASA Merseyside is a registered charity, we aim to provide crucial specialist support, independent advocacy, counselling, help and information, for those affected by rape and sexual assault at any time. Helpline times: Tuesday 6-8pm, Thursday 6-8pm and Friday 12-2pm
  Safe Place Merseyside	0151 295 3550	Website	Open 24 hours a day, 365 days a year
  Victim Care Merseyside	0808 175 3080	Website	Victim Care Merseyside is a package of support and help for victims of crime delivered by Merseyside’s Police and Crime Commissioner, Emily Spurrell. Open weekdays between 8am and 6pm
  Paladin National Stalking Advocacy Services	020 3866 4107	Website	Paladin NSAS is a trauma-informed service established in 2013, to assist high risk victims of stalking in England and Wales. Our unique trained team of accredited Independent Stalking Advocacy Caseworkers (ISACs) ensure that high risk victims of stalking are supported and that a coordinated community response is developed locally to keep victims and their children safe.
  Revenge Porn Helpline	0345 6000 0459	Website	We are a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.
  Safeline	0808 800 5005	Website	Safeline is a specialist sexual violence and abuse charity led by the needs of its clients.
  Domestic Abuse Intervention and Prevention Team (DAIPS)	01606 351 375	Website	The domestic abuse intervention and prevention service (DAIPS) offer a confidential service for male and female victims. This is for anyone aged 16 years and over.
  Europia - Specialist Support for Polish Victims of Domestic Abuse	0754 5075093	Website	Specialist Domestic abuse support for Polish people in Manchester
  Fortalice	01204 365677	Website	For everyone affected by domestic abuse and violence
  Manchester Independent Domestic Violence Advice Service	N/A	Website	IDVA - high risk victims only
  Children and Young Adults
  Child Line	0800 11 11	Website	24hr emotional support line for people aged 18 years and under
  Young person’s online counselling services (11-25)	N/A	Website	A judgement-free forum to get advice, help others and share your story
  Parental Education Growth Support (PEGS)	Online Form	Website
  Paul Lavelle Foundation	0151 651 3777	Website	Information/Support  1-1  Peer Support Group  Child to Parent Abuse
  LGBTQA+
  National LGBT+ Domestic Abuse Helpline	0800 999 5428	Website	We support all LGBT+ victims/survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse. We are run by LGBT+ people, for LGBT+ people.
  National Helpline for LGBT+ Victims and Survivors of Abuse and Violence (Galop)	0800 999 5428	Website	Support LGBT+ people who have experience abuse and violence.
  Rainbow Migration	020 7922 7811	Website	Supporting LGBTQI+ people through the asylum and immigration system
  Stonewall Housing	0207 3595767	Website	Information/Support  Refuge/Safe House  LGBT+
  Independent Choices	Greater Manchester Domestic Abuse Helpline: 0800 254 0909    Community Helpline Language Service (CHLS): 0800 254 0909 Mon - Fri 10am - 4pm for advice in Urdu or Punjabi	Website	Information/Support  Specialist LGBT+ IDVA Service  Community Helpline Language Service
  LGBT Foundation	0345 3 30 30 30	Website	Information/Support  1-1  IDVA - high risk victims only  Support Group
  Disabilities
  SignHealth - Domestic Abuse Service	020 3947 2601    Text 88802 with the message 121SIGN    Text or WhatsApp/Facetime 07970 350366	Website	Our vision is a world without barriers to good health and wellbeing for Deaf people.
  Respond	020 7383 0700	Website	Reducing the impact of trauma in the lives of people with learning disabilities and autism
  BAME
  Muslim Community Helpline	0208 904 8193    0208 908 6715	Website	The Muslim Community Helpline is a national organisation for women, men, youth and children
  Europia - Specialist Support for Polish Victims of Domestic Abuse	0754 5075093	Website	Specialist Domestic abuse support for Polish people in Manchester
  Southall Black Sisters	020 8571 0800	Website	We highlight and challenge all forms of violence against women and girls, empowering them to gain control over their lives & assert their human rights to justice, equality and freedom.
  Older Adults
  Hourglass	TextFree text 078 6005 2906 or Phone24/7 Helpline 0808 808 8141	Website	The Hourglass helpline is the only service in the UK dedicated to helping those effected by the abuse of older people. Whether that’s an older person who feels threatened or unsafe at home, or a friend of family member concerned about the wellbeing of a loved one, our helpline services team are there to support and offer advice.

• Employment Support

  Organisation	Phone No.	Web Address	Additional Information
  ACAS	0300 123 1100	Website	Impartial and confidential employment advice and support for employees and employers. Open Monday to Friday, 8am to 6pm.
  Career Connect	0151 600 7700	Website	We are a charity that helps young people and adults to achieve their potential by providing high quality, professional career, employment and training services.
  CV Library	Topic Specific	Website	Employment Opportunities
  Gypsy, Roma, Traveller Education Service	07917 245950	Website	Within west Cheshire there is one part time Gypsy Roma Traveller Education Adviser
  Indeed	N/A	Website	Employment Opportunities
  National Careers Service	0800 100 900	Website	We provide careers information, advice and guidance. We can help you make decisions at all stages in your career.
  New Leaf for ex-offenders	0151 600 7700	Website	We help people to achieve success, by helping them to get a job, get into training or education, or plan the next step in their career.
  Realise	0333 444 5055	Website	We are a training provider who helps people to unlock their potential. Everything we do is built upon our passionate, curious and human culture. We ensure that learners are on the right programmes to achieve their ambitions. We do this by having real conversations with businesses and people.
  The Womens Organisation	0151 706 8111	Website	Self employment Training opportunities
  Torus Foundation	0300 123 5809	Website	That’s what we work hard to achieve here at Torus Foundation. We’re the charitable part of the Torus Group, the North West’s largest affordable homes provider. Working with a wide range of partners, we invest group profits in health and wellbeing, education, social and economic initiatives that improve the lives of local people and help to build stronger communities.
  Total Jobs	N/A	Website	Employment Opportunities
  Total People, Chester	Location Specific	Website	We are one of the largest providers of apprenticeships and work-based learning in the North West of England.    We’re part of LTE Group, one of the largest social enterprises in the UK, and all our profit is re-invested to help those we work with.
  Trac Jobs	N/A	Website	Employment Opportunities
  Work Zones, Skills and Employment	Location Specific	Website	We provide a wide range of Adult learning provision and Family Learning opportunities in Cheshire West and Chester through a range of partner providers. This provision is available to all adults aged 19 and over. Tuition fees may apply, but many of the courses, including basic maths and English, are free. We can also signpost you to further adult learning opportunities in your local area.

• Family Support

  Organisation	Phone No	Web Address	Additional Information
  Carers Trust	0151 549 1412	Website	Knowsley Carers Centre is an independent, local registered charity and network partner of Carers Trust. We provide a range of services to support and enhance the lives of unpaid carers throughout Knowsley.
  Family Action	Call 0808 802 6666  Text 07537 404 282	Website	support for parents and carers. Helpline open: Monday to Friday, 9am to 9pm
  Galop	0800 999 5428	Website	mon, tues and fri 10am-5pm, wed and thurs 10am-8pm). LGBTQ+ anti-violence charity
  Gingerbread	0808 820925	Website	Single Parents and their children
  Harmless	N/A	Website	Services about self harm, info and training for those who self harm and their families/friends, alternative coping strategies Monday to Thursday 10:00am - 8:30pm  Friday 10:00am - 4:30pm
  Independent Age	0808 503 7945	Website	for older people, including advice about care, money and health
  Karma Nirvana Honour Network helpline	0800 5999 247	Website	Support for victims of forced marriage and honour based abuse
  Marie Curie	080 071 6146	Website	Listings of Community Support organisation
  MSDP - Merseyside Society for Deaf People	0151 228 0888	Website	Deaf Community Support
  NAPAC (National Association for people abused in childhood)	0808 801 0331	Website	Listening ear and signposting service - Monday to Thursday: 10am – 9pm    Friday: 10am – 6pm    Saturday and Sunday – Closed
  Paul's Place Suicide Bereavement Support Programme	0151 226 0696	Website	Opening times Mon-Fri 9-5
  PSS	0151 702 5555	Website	Shared Lives Model of Care. Social Care Support for families.mental health/ LD service users
  Rape and Sexual Abuse Support Centre	01483 546 400	Website	support for rape and sexual abuse victims Monday to Thursday, 7:30pm to 9:30pm
  Respect men’s advice line	0808 801 0327	Website	Advice and support for male victims of domestic abuse
  Sefton Advocacy	01704 500 500	Website	Community based Advocacy Information service
  Survivors UK	0203 598 3898	Website	mon, tues and thurs 7pm-10pm. Helpline for male survivors or rape/sexual abuse
  The Beaumont Society	01582 412 220	Website	National self-help organisation run by and for the transgender community, offers support for people who identify as transgender, their partners and their families
  The Mix (Under 25s)	0808 808 4994	Website	The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year. Whatever issue a young person is facing, The Mix is always there for them – via our website, over the phone or via social media. Our support is free, confidential and anonymous and can be accessed wherever young people are.
  The Silver Line	0800 470 80 90	Website	For older people, Helpline open: every day of the year, 24 hours a day
  Victim support	0808 1689 111 or  Text Relay: use the Relay UK app	Website	Confidential support for anyone affected by crime or traumatic events.
  Women’s aid	0808 2000 247	Website	Supports women and children experiencing domestic violence

• Housing Support

  Organisation	Phone No	Web Address	Additional Information
  Knowsley CC	0151 489 6000	Website	Housing Service for Knowsley
  One Vision	0300 365 1111	Website	Registered Social Landlord
  Sovini Group	0333 733 1080	Website	Registered Social Landlord
  Plus Dane Housing	0800 169 2988 or 01515202848	Website	We are a housing association with a strong social purpose. We employ almost 600 people and have more than 13,500 homes across Merseyside and Cheshire.
  LIVV housing	0151 290 7000	Website	Social Housing

• National Helplines

  Organisation	Phone no	Web Address	Additional Information
  ACAS	0300 123 1100	Website	Advice for employers. Telephone lines - Open Monday to Friday, 8am to 6pm. If you cannot hear or speak on the phone, you can contact us using Relay UK text relay: 18001 0300 123 1100. To request a video call with a British Sign Language interpreter, email accessibleservices@acas.org.uk
  Active Cheshire's Physical Active Minds	N/A	Website	It is our job to engage, educate, enable, inspire and influence the local community as well as a wide range of organisations, stakeholders and partners locally, nationally and even globally to become active.
  Age UK	Ways to contact us and FAQs	Website	Age UK is the country's leading charity dedicated to helping everyone make the most of later life.
  Alzheimer's Society	Phone: 0300 222 1122 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends)	Website	Provides information on dementia, including factsheets and helplines.
  Anxiety UK	03444 775 774 (Monday to Friday, 9.30am to 5.30pm)	Website	Charity providing support if you have been diagnosed with an anxiety condition.
  Beat	0808 801 0677 (adults) or 0808 801 0711 (for under-18s)	Website	Provides support for people adults and young people with eating disorders.
  Bipolar UK	N/A	Website	A charity helping people living with manic depression or bipolar disorder.
  Bridge Chapel Centre Hear to Listen	07933 226653	Website	A confidential listening service for anyone over the age of 16
  CALM	Phone: 0800 58 58 58 (daily, 5pm to midnight)	Website	CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
  Childline	0800 1111	Website	ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything - no problem is too big or too small.
  Combat Stress	0800 138 1619 (24 hour)	Website	For Veterans
  Cruse Bereavement Care	0808 808 1677 (Monday to Friday, 9am to 5pm)	Website	Bereavement Care
  Everton in the community	0151 319 4016	Website	Community Last Tuesday of the month 1-2pm Online Dementia Friends training. Last Thursday of the month 1-3pm Online Mental Health Awareness
  Every Mind Matters	N/A	Website	Information about low mood and how to improve your mood
  Evolving Mindset	N/A	Website	6 week Mental Wellbeing programme starts Wed 16 Dec. 6:15-8pm on Zoom
  Frazzled Café	N/A	Website	A peer support group where people (aged 18+) who are feeling frazzled can meet on a regular basis to talk and share their personal stories
  HelpGuide	N/A	Website	Coronavirus Anxiety: Coping with Stress, Fear, and Uncertainty
  Hub of Hope	Click to find local support	Website	National mental health database which brings together organisations and charities, large and small, from across the country who offer mental health advice and support, together in one place.
  Kooth.com	Mobile: 07930 532638 Telephone: 0845 330 7090	Website	Kooth.com is a free, safe, confidential and non-stigmatized way for young people to receive counselling, advice and support on-line
  LGBT Foundation	03453 30 30 30	Website	National charity delivering advice support and information to lesbian, bisexual, and trans communities
  Live Well	0300 77 77 007	Website	Directory of local services
  Mencap	0808 808 1111	Website	Charity working with people with a learning disability, their families and carers.
  Men's Health Forum	0330 097 0654	Website	24/7 stress support for men by text, chat and email
  Mental Health Foundation	(0)20 7803 1100	Website	Information on the symptoms and causes of depression, and where to get support
  Mind	0300 123 3393	Website	Information about depression, tips for caring for yourself and how to access help.
  Mindline Trans+	0300 330 5468 (Mondays and Fridays: 8pm to midnight)	Website	A confidential, emotional, mental health support helpline for people who identify as Trans, Agender, Gender Fluid, Non-binary.
  Mood Swings	0161 332 3736 (Mon - Fri, 10am - 4pm)	Website	Aimed at anyone affected by a mood disorder, including friends, families and carers.
  National Autistic Society	020 7833 2299	Website	guidance and a helpline for parents, young people and staff
  Nightline	0151 795 8100	Website	see if your university or college offers a night-time listening service. Nightline phone operators are all students too.
  No Panic	0844 967 4848 (daily, 10am to 10pm).	Website	Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
  OCD Action	0845 390 6232 (Monday to Friday, 9.30am to 5pm	Website	Support for people with OCD. Includes information on treatment and online resources.
  OCD UK	0333 212 7890 (Mon - Fri, 9am - 5pm)	Website	A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
  PAPYRUS	0800 068 4141 (Mon - Fri, 10am - 10pm & 2pm - 10pm weekends and bank holidays )	Website	Young suicide prevention society.
  PSS: Upbeat Liverpool	0151 708 0415	Website	Mental health and wellbeing online resource, open to anyone who may need some support with their mental health and wellbeing
  Psych Central	N/A	Website	A blog about coronavirus anxiety and ways to cope with fear
  Rape Crisis	0808 500 2222	Website	Online Chat
  Relate	0300 303 4477	Website	Relate offers counselling services for every type of relationship nationwide. We provide advice on marriage, LGBT issues, divorce and parenting.
  Rethink Mental Illness	0300 5000 927 (Monday to Friday, 9.30am to 4pm)	Website	Support and advice for people living with mental illness.
  Samaritans	0116 123 (24/7 helpline)	Website	Confidential support for people experiencing feelings of distress or despair
  SANE	0300 304 7000 (daily, 4.30pm to 10.30pm)	Website	Emotional support, information and guidance for people affected by mental illness, their families and carers.
  SHOUT	text SHOUT to 85258	Website	Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
  Sign Health	020 397 2600 or SMS 07966976749	Website	The Deaf health charity
  SilverLine	0800 4 70 80 90	Website	Aimed at people over 55.
  Strawberry Fields	0151 252 6130	Website	Support and online activities
  Sunflower Wellbeing Support Line	0151 726 8934	Website	Mon-Fri 10am-3pm, Sat/Sun 11am-2pm Advice on wellbeing, maintaining good mental health, reducing stress, staying active & connected, signposting to local services. This free service is intended to help local people coping with cancer or other long term condition, but is open to all.
  Survivors of Bereavement by Suicide	0300 111 5065 (Mon - Fri, 9am - 9pm)	Website	People recovering from the loss of a loved one through suicide
  The Mix	0808 808 4994 (Sunday-Friday 2pm–11pm),	Website	Essential support for under 25's
  The UK Sepsis Trust	0808 800 0029	Website	Following critical illness including COVID 19
  YoungMinds	0808 802 5544 (Monday to Friday, 9.30am to 4pm)	Website	Information on child and adolescent mental health. Services for parents and professionals.

• Talking Therapies

  Organisation	Phone no	Self Referral Form	Additional Information
  Talking Therapies Knowsley	0151 351 8600	Referral Form (mayden.co.uk)	Talking Therapies