We welcome and encourage patient feedback, whether positive or negative, to help improve the service we provide to patients.
If you would like to make any suggestions or provide feedback to us here at St Laurence’s Medical Centre, please either email contact.stlaurences@knowsley.nhs.uk or fill in the feedback forms available from reception and place in the feedback box available. We endeavour to provide a high standard for our patients and your feedback is integral to this.
Here at St Laurence’s Medical Centre we have a Patient Participation Group (PPG). A PPG is a group of patients, carers and GP practice staff who meet on a regular basis to discuss practice issues and patient experience and exchange ideas & information on how to improve the service.
If you are interested in joining the PPG please either speak to one of our receptionists who will register your interest or email us at contact.stlaurences@knowsley.nhs.uk
St Laurence’s Medical Centre has been accredited as an armed forces veteran friendly GP practice.
If you are a Veteran, please let a member of the practice team know to help ensure you are getting the best possible care.
NHS Choices –
NHS choices provides details of services available for veterans and can be accessed by clicking here:
https://www.nhs.uk/NHSEngland/Militaryhealthcare/Pages/Militaryhealthcare.aspx
The Veterans’ Gateway -
The veterans gateway is a huge network of organisations supporting the Armed Forces community, so finding the right one for your needs can be tricky.
Veterans’ Gateway is made up of a consortium of organisations and Armed Forces charities, including The Royal British Legion, SSAFA – the Armed Forces charity, Poppyscotland, Combat Stress and Connect Assist.
Support is available by calling the Veterans Gateway team on Freephone 0808 802 1212 or by email. The team are available 24 hours a day, 7 days a week, to put you in touch with the help you need or direct you to the information you are looking for.
A carer is a person of any age (including children) who provides unpaid support to a partner, relative, friend or neighbour who couldn’t cope without their help.
Are you a carer?
Do you look after someone? If so, you are a carer, and we would like to support you.
If you are a carer please let a member of the reception team know. You will then be asked to complete a carers registration form
If you complete this form and give your consent, we will pass the information onto Knowsley carers centre who can offer support to you.
